Today, we’re proud to announce that ai.work has entered into an agreement to be acquired by ServiceNow to help accelerate the future of autonomous AI for work.
Almost two years ago, we set out to rethink how work actually moves inside a company: AI that could understand an incoming request, reason through the steps to resolve it, operate across complex enterprise systems, stay aligned with ever-changing policy, navigate approval chains, and learn from every interaction and outcome along the way.
The next era of enterprise software won't be defined by more applications, more dashboards, or more workflow builders. It will be defined by intelligent learning AI systems that understand how a company actually operates and moves work from intent to outcomes. Systems that empower people and learn from how they actually work, capture the knowledge of the organization, and turn those learnings into skills, context, and action.
And now, we get to scale that vision with ServiceNow.
ServiceNow is a clear leader in enterprise workflows and one of the most important AI platform companies in the world. It has proven scale across the largest, most complex organizations on earth, and it has earned something harder to build than scale: trust to run mission-critical work across departments, systems, and business processes.
That trust is key.
Autonomous AI for work is not only a technological challenge, it is a trust challenge. For AI to cross the line from assisting work to doing work, enterprises have to trust the platform underneath it. They need governance, security, controls, auditability, deep workflow context and a partner that genuinely understands how work moves inside a large organization.
That is ServiceNow.
ServiceNow has been a visionary in enterprise AI. It isn't bolting AI features onto old software. It's defining the next chapter of enterprise work by rethinking the relationship between work management and work execution of a governed Autonomous Workforce of AI Specialists that operate across end-to-end business processes, alongside humans.
We couldn't imagine a better home than ServiceNow.
We built ai.work on a simple conviction: AI shouldn't be another layer of complexity. It should be the layer that removes it — learning from real work, forming skills over time, empowering employees, and automating safely where the business is ready. But to take that vision across enterprise scale, you need more than technology. You need platform, reach, workflow depth, expertise, governance, and trust that only a market leader can provide.
What's next?
This next chapter is about helping companies move from fragmented tools and manual workflow projects to intelligent systems that understand work in all its context, learn from people, and execute with the right level of human oversight.
A startup gives you the chance to build something from zero. A company like ServiceNow gives you the chance to shape how millions of people actually work. For us, and for the entire ai.work team, that's the opportunity of a career and we can’t be more excited.
Thank you to all the visionaries who we work with.
Our customers, design partners, and friends: you believed in a bold idea before it was real, gave us your time and your honesty, pushed us, challenged us, and never made it easy. You showed us what it takes to transform an organization set in its ways, and you took a genuine, personal risk to do it. That kind of nerve is exactly what this moment in technology demands. Thank you.
Our board of directors - the privilege of building alongside you is rare, and we didn't take a day of it for granted. Dan Adika, Yaniv Golan (Lool Ventures) and Bennett Siegal (A*) you are the perfect combo board for us founders. You’ve been nothing short of amazing and supportive throughout this entire journey and we thank you for it.
Thank you to all our amazing investors. Lool Venture, A*, Firstminute capital, Firsthand VC, Timeless partners, SVangel, Liquid2, Eckstein capital and many more. Great investors make all the difference.
And finally, thank you to the ai.work team.
Wow.
We chose the road not usually taken when we built this team. We hired talented individuals. We knew we were chasing something the market hadn't done, so we surrounded ourselves with passionate, inspiring people who would challenge us, challenge our decisions, challenge the old ways of work and take real ownership of their work.
Thank you for the commitment, trust, belief, and for bringing your 100% every single day. In less than two years, you built something a lot of people said was impossible. Be proud of what you accomplished — of the person next to you, and of what we built together.
The journey has only just begun. Now we get to reimagine work on a whole new level.
Maor & Nir
Founders, ai.work
