Add Comment

Add Work Notes

Update Request Item

Update Request

Update Incident

Create Request From Catalog Item

Update Task

Get Catalog Item Form

Add Attachment

Link Issues

Get / Update Request Form

Add Worklog

Add Comment (internal / public)

Transition Issue / Change Status

Update Issue / Request (fields, assignee, labels)

Create Issue / Customer Request (by Request Type)

Search Issues

Get Issue Details

Create Issue (team/project/label)

Update Issue (title/description/labels/custom fields)

Set Status / State

Assign / Reassign

Set Priority

Add Comment

Search Tickets / Service Requests

Get Ticket / Request Details

Create Ticket / Service Request (from catalog item)

Update Ticket / Request (status, priority, assignee, custom fields)

Add Task / Time Entry

Add Note (private/public) / Add Reply

Get Service Catalog / Catalog Item Form

Attach File to Ticket / Request

Search Files / Folders

Get File / Folder Metadata

Create Folder (path, naming convention)

Upload File (attach to ticket)

Move / Copy File

Set Sharing (add/remove viewer/editor; domain link settings)

Generate Share Link (expiration, restricted)

Download / Export File (PDF, etc.)

Search Documents

Get Document (structure & content)

Create Document (blank or from template)

Insert / Replace Text (headings, body, variables)

Append Sections / Lists / Code blocks

Insert Table / Checklist

Add Comment / Suggestion

Export as PDF / Docx

Search / Open Spreadsheet

List / Select Worksheet (tab)

Read Range / Query Table (filters, pagination)

Find Row(s) by Column Match

Append Row (values with timestamp/actor)

Update Row / Range (set status, owner, approver, SKU, etc.)

Insert / Delete Row

Create Worksheet from Template

Search Sites / Libraries / Files

Get File / Folder Metadata

Create Folder (path, naming convention)

Upload / Move / Copy File

Set Sharing (add/remove member; link settings, expiry)

Create / Update List Item (columns/fields)

Get / Update Site Page metadata

Add Comment / Note (where supported)

Search Spaces / Pages

Get Page (content & metadata)

Create Page (in space/parent)

Update Page (body/labels)

Append Section / Checklist / Code block

Add Comment (inline/page)

Attach / Update Attachment

Get / Update Page Labels

Search Envelopes / Templates

Get Envelope / Recipient Status

Create Envelope from Template (merge fields)

Add Recipients & Routing Order (signers/CC)

Send / Void / Correct Envelope

Download Documents (final PDF)

Add Envelope Custom Fields / Metadata

List / Download Certificate of Completion

Search Files / Folders

Get File / Folder Metadata

Create Folder (path, naming convention)

Upload / Move / Copy File

Create / Update Shared Link (visibility, expiry)

Add / Remove Collaborators (viewer/editor)

Download / Export File (PDF, etc.)

List / Restore File Versions

Search Pages / Databases

Query Database (filters, sorts, pagination)

Get Page / Database Details

Create Page in Database (with properties)

Update Page Properties (status, owner, tags, etc.)

Append Block Children (text, checklist, code, callout)

Add Comment to Page

Get / Update Block

Read Channel/DM message (with thread)

Post Message / Thread Reply

Send DM (requester/approver)

Present Modal / Form (collect details)

Slash Command handler (e.g., /access, /help)

Create Interactive Buttons (Approve / Deny / Run Skill)

Add / Remove Reaction (acknowledge)

Create / Invite to Channel; archive channel

Search Threads / Messages

Read Message (headers/body/attachments)

Send Reply / New Message (with templates)

Create Draft for HITL review

Forward Message (to queue or approver)

Add / Remove Labels; mark read/unread, star

Save Attachments to Drive/SharePoint (link to ticket)

Watch Mailbox / Webhook to auto-ingest

Read Channel / Chat message (with thread)

Post Reply / Start chat with requester

Send Adaptive Card (collect details / show status)

Present Task Module form for structured input

Create Approval card (Approve / Deny)

Add / Remove Reaction (acknowledge)

Create / Add user to Team/Channel; set topic/description

Schedule message; upload File / link OneDrive/SharePoint item

Calendar / Resources: Add calendar delegate; book resource

User profile: Get user, set attributes (title/department/manager)

Licensing: Assign / revoke Microsoft 365 SKU; check available seats

Groups & DLs: Create / update distribution list; add / remove member; manage Microsoft 365 group membership

Mailbox: Create alias; set / clear forwarding; set automatic reply; un/disable mailbox; convert shared mailbox

OneDrive/Share: Create folder; set sharing; generate link; attach evidence to ticket

Approvals & HITL: Request & record approval (Slack/Teams/ITSM)

Search People / Get Person Profile

Get Manager / Direct Reports / Org attributes

Get Employment Details (status, start/end dates)

Update Person Attributes (title, department, manager)

Create / Update Tasks (onboarding/offboarding)

Mark Task Complete / Assign Task Owner

Fetch Documents / Attach to ticket (where available)

Record Approval Outcome / Comment (for evidence)

Search Employees / Get Employee Profile

Get Manager / Org Hierarchy / Direct Reports

Get Employment Details (status, start/end dates, location)

Get / Update User Attributes (title, department, manager)

Create / Update Onboarding / Offboarding Tasks

Mark Task Complete / Assign Task Owner

Get Position / Job Information / Cost Center

Start / Check Workflow status (employee changes)

Users & Access: Create User

Deactivate User

Reset Password

Assign / Remove Permission Set

Add to Public Group / Queue

Update Profile

Check License Availability

Cases & Records: Create / Update Case

Service Hub: Create / Update Ticket

Add Timeline Note / Comment

Attach File

Contacts & Companies: Create / Update Contact

Create / Update Company

Associate Contact↔Company

Set Owner

Update properties

Users: Get/Create/Update

Activate/Deactivate/Suspend

Expire Password / Reset Email

Clear Sessions

Groups: Create/Update

Add/Remove User

List User Groups

Get Group Members

Create Group

Update Group

Delete Group

Get Group Details

Search Groups

List Group Members

List User Groups

Add User To Group

Search User Group

Search Application

Get Current User

Search User

List User Group Members

Add User To Group

Remove User From Group

List Application User Associations

Find User by Email

Search Users

List User Groups

List All Groups

Search Groups

Add Users to Groups

Remove Users from Groups

Create Group

Boards & Items: List Boards/Groups

Create Item

Create Subitem

Move Item

Archive Item

Columns: Set Status/People/Date/Text/Numbers/Dropdown

Set multiple columns

Updates & Files: Post Update

Users & Licenses: Get/Create/Update

Activate/Deactivate

Assign/Remove License

Assign Role

Meetings: Create/Update

Get links

Cancel

Webinars: Create/Update

Search Threads / Messages

Read Message (headers/body/attachments)

Send Reply / New Message

Create Draft for HITL review

Forward Message

Add / Remove Categories; mark read/unread, flag

Save Attachments to SharePoint / OneDrive

Set Automatic Reply

Open Workbook (OneDrive/SharePoint path)

List / Create Worksheet

Read / Write Range (A1 notation)

Create / Update Table (append rows, set headers)

Find / Replace (governed)

Insert formulas; recalc worksheet

Export CSV/XLSX and attach to ticket

Create Workbook from Template (report pack)

Objects: Create/Update Address / Address-group

Create/Update Service / Service-group

Security Policy: Create/Update Rule

Reorder

Enable/Disable

NAT: Create/Update NAT Rule

Commit & Validate: Validate

Commit / Push

Deploy

Reorder/disable

Logging

Build Object Groups

Objects: Create/Update Network/Host/Service

Access Policy / ACL: Create/Update ACL entries

NAT: Create/Update Static/Dynamic rules

Zones & Interfaces (FTD): Get/Update zones

Search Users

Get User Details

List User Devices

Get BitLocker Key

Master/Reference: Search Vendors

Get Cost Center / GL info

Fetch Material/Service data

Requisitions: Create/Update PR

Add items

Submit

Check status

Approvals: Route/Approve/Reject