Less searching.

Less searching.

More answers in Confluence.

More answers in Confluence.

AI Workers connect to Confluence and chat, ground answers in your spaces with agentic RAG, create/update pages for reuse, and cut time-to-resolution by minutes, not days.

AI Workers connect to Confluence and chat, ground answers in your spaces with agentic RAG, create/update pages for reuse, and cut time-to-resolution by minutes, not days.

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Guido Scorza · @it-support

Generate a skill

Skills

Skills built on runbooks and tribal knowledge

Use Confluence as living guidance that improves as work repeats.

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Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Actions

Confluence actions AI Workers can run

  • Search Spaces / Pages

  • Get Page (content & metadata)

  • Create Page (in space/parent)

  • Update Page (body/labels)

  • Append Section / Checklist / Code block

  • Add Comment (inline/page)

  • Attach / Update Attachment

  • Get / Update Page Labels

  • Get Child Pages / Ancestors

  • Link Page to Ticket (evidence)

Prebuilt page and attachment actions to keep knowledge current and connected to execution.

Show all

ai worker os

Powered by the ai.work platform

Agentic RAG + governed content updates + audit-ready evidence.

Try it with AI Workers

Works across AI Workers

Use Confluence with current and future Workers:

Henry

Launched

IT Service

Policy Q&A, runbooks/SOPs, troubleshooting guides, onboarding/offboarding checklists

Alice

Coming soon

HR Ops

Employee handbook, policy FAQs, case macros

John

Coming soon

Procurement

Vendor policies, renewal playbooks, intake FAQs

Make Confluence knowledge executable—right when the work shows up.