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Introducing Henry.

The first AI Worker for IT

Henry handles the repetitive work your team shouldn’t – to make your department 5x faster within weeks.

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Request a Demo

Figma dev seat required

Guido Scorza

·

@it-support

Gmail

Google Sheets

Notion

Okta

Service Now

Slack

Connect more apps

Linear

Workday

Hubspot

Lever

Actions

Read the

Software access policy

to determine

which

apps

Guido

Scorza

is entitled

to based

on his

role

and

grand him

access to

these

apps

using

@

Filter...

|

Actions

Skills

Read the

Software access policy

to determine which apps

Guido Scorza is entitled to based on his role and grant him access to

these apps using

Okta

Analyzing request….

Review company policy

Granted app access

Analyzing request….

Figma dev seat required

Guido Scorza

·

@it-support

Gmail

Google Sheets

Notion

Okta

Service Now

Slack

Connect more apps

Linear

Workday

Hubspot

Lever

Actions

Read the

Software access policy

to determine

which

apps

Guido

Scorza

is entitled

to based

on his

role

and

grand him

access to

these

apps

using

@

Filter...

|

Actions

Skills

Read the

Software access policy

to determine which apps

Guido Scorza is entitled to based on his role and grant him access to

these apps using

Okta

Analyzing request….

Review company policy

Granted app access

Analyzing request….

Works with your ITSM. No rip & replace.

  • Coupa

  • HiBob

  • Google Docs

  • Google Drive

  • Confluence

  • Google Sheets

  • HubSpot

  • Google Calendar

  • Gmail

  • Zoho Vault

  • Azure

  • AWS

  • Zoom

  • Travel perk

  • Navan

  • Brex

  • Ariba

  • Concur

  • Quickbooks

  • Zip

  • SAP successfactors

  • Okta

  • Slack

  • Jira

  • ServiceNow

  • Microsoft teams

  • Workday

  • Salesforce

  • Docusign

  • Microsoft 365

  • Adobe sign

  • Dropbox

  • Envoy

  • Netsuite

  • Monday

  • Jumpcloud

  • Jamf

  • Lever

  • ADP

  • Google workspace

Henry

Henry

Skilled, pre-trained & ready for work.

Henry handles core IT work and shows value within days after deployment.

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3

4

5

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Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

ROI

ROI

A new standard for

IT operations

60%

Reduction

Mean Time to Resolution

Turn response times from days into minutes by resolving requests the moment they happen.

60%

Reduction

Mean Time to Resolution

Turn response times from days into minutes by resolving requests the moment they happen.

60%

Reduction

Mean Time to Resolution

Turn response times from days into minutes by resolving requests the moment they happen.

0%

Cost Efficiency

Ticket Resolution Cost

Replace high-touch manual work with autonomous execution, cutting the cost of every incident.

0%

Cost Efficiency

Ticket Resolution Cost

Replace high-touch manual work with autonomous execution, cutting the cost of every incident.

0%

Cost Efficiency

Ticket Resolution Cost

Replace high-touch manual work with autonomous execution, cutting the cost of every incident.

40%

Automated

End-to-End Resolution

Automatically resolve up to half of your ticket volume, from investigation to closure.

40%

Automated

End-to-End Resolution

Automatically resolve up to half of your ticket volume, from investigation to closure.

40%

Automated

End-to-End Resolution

Automatically resolve up to half of your ticket volume, from investigation to closure.

Outcome-Driven

Outcome-Driven

Outcome-Driven

From Day 1 to Top IT Performer in 30 Days

Not a promise, but a proven pattern. Henry consistently ranks among your top ticket handlers and delivers measurable ROI.

Employee A

Employee B

Employee C

Henry

Employee A

Employee B

Employee C

Henry

Employee A

Employee B

Employee C

Henry

what our clients say

Henry quickly became one of our top-performing IT agents.

Uzi Dvir

CIO

Meet Henry

Meet Henry

Meet Henry

How it works

How it works

How it works

AI that learns from real IT work.

Co-Pilot

Co-Pilot

Co-Pilot

Text to resolution

Henry works alongside your IT team to execute ticket actions using natural language.

Your team describes the task. Henry performs the actions directly inside your existing systems.

Resolve tickets in minutes, not days.

Learning

Learning

Learning

Turns real IT work into skills.

As your team resolves tickets, Henry captures the actions and decisions taken.

Each resolution is stored as a reusable skill and applied consistently the next time it’s needed.

Nothing is lost. Resolutions are stored as skills and run as agents.

Figma dev seat required

Guido Scorza · @it-support

Generate a skill

Figma dev seat required

Guido Scorza · @it-support

Generate a skill

Agentic Automation

Agentic Automation

Agentic Automation

Skills run autonomously, under policy.

Once skills are proven, Henry runs them automatically. Each skill executes with policies, approvals, and permissions enforced by default.

Henry knows when to act, when to request approval, and when to escalate to a human.

Autonomy with human control built in.

Figma dev seat required

Guido Scorza · @it-support

Figma dev seat required

Guido Scorza · @it-support

Helpdesk

Helpdesk

Helpdesk

Turn 100 forms into one conversation.

Henry meets employees where they already work — Slack and Teams.

Henry meets employees where they already work — Slack and Teams.

Henry meets employees where they already work — Slack and Teams.

Questions are answered from your company’s knowledge and policies.

Questions are answered from your company’s knowledge and policies.

Questions are answered from your company’s knowledge and policies.

When required, Henry executes actions and updates your ITSM automatically.

When required, Henry executes actions and updates your ITSM automatically.

When required, Henry executes actions and updates your ITSM automatically.

#it_henry_helpdesk

Guido Scorza

Hey, I’m getting a permission denied error from GitHub when I try to push to the repo.

Henry

Hi, let me take a look at the policy for that repo... According to the Access Policy, only members of the Backend Engineering group can push to this repo.

Guido Scorza

I should be in that group, I just changed roles last week.

Henry

Got it. Since this needs a group membership review, I’ll escalate it to the IT team.

View in ServiceNow

Reading confluence policy…

Identity & access management

GitHub team & permission mapping

Role-based access control guidelines

Access change & escalation procedures

Privileged access review policy

Creating ticket…

Github repo permissions for Guido following role change.

IT Team

High priority

#it_henry_helpdesk

Guido Scorza

Hey, I’m getting a permission denied error from GitHub when I try to push to the repo.

Henry

Hi, let me take a look at the policy for that repo... According to the Access Policy, only members of the Backend Engineering group can push to this repo.

Guido Scorza

I should be in that group, I just changed roles last week.

Henry

Got it. Since this needs a group membership review, I’ll escalate it to the IT team.

View in ServiceNow

Reading confluence policy…

Identity & access management

GitHub team & permission mapping

Role-based access control guidelines

Access change & escalation procedures

Privileged access review policy

Creating ticket…

Github repo permissions for Guido following role change.

IT Team

High priority

#it_henry_helpdesk

Guido Scorza

Hey, I’m getting a permission denied error from GitHub when I try to push to the repo.

Henry

Hi, let me take a look at the policy for that repo... According to the Access Policy, only members of the Backend Engineering group can push to this repo.

Guido Scorza

I should be in that group, I just changed roles last week.

Henry

Got it. Since this needs a group membership review, I’ll escalate it to the IT team.

Reading confluence policy…

GitHub team & permission mapping

Creating ticket…

Github repo permissions for Guido following role change.

Integration Hub

Henry runs inside the systems

you already trust.

Designed for secure, policy-aware automation across your stack.

Features

Features

Features

Powered by AI Worker OS

The operating system for autonomous enterprise work—built to deploy and govern AI Workers safely at scale.

Multi-Agent Orchestration

Work is split across specialized agents, with 
a supervisor coordinating handoffs to deliver complete outcomes.

Multi-Agent Orchestration

Work is split across specialized agents, with 
a supervisor coordinating handoffs to deliver complete outcomes.

Multi-Agent Orchestration

Work is split across specialized agents, with 
a supervisor coordinating handoffs to deliver complete outcomes.

Action agents

Prebuilt agents handle common enterprise tasks across APIs and tools, enabling fast execution without setup.

Add user to group

Remove user from group

Grant app access

Grant app access

Action agents

Prebuilt agents handle common enterprise tasks across APIs and tools, enabling fast execution without setup.

Add user to group

Remove user from group

Grant app access

Grant app access

Action agents

Prebuilt agents handle common enterprise tasks across APIs and tools, enabling fast execution without setup.

Add user to group

Remove user from group

Grant app access

Grant app access

Continuous Learning

Workers learn from human decisions, enabling autonomous execution without retraining or brittle rules.

U

p

d

a

t

i

n

g

m

e

m

o

r

y

.

.

.

Continuous Learning

Workers learn from human decisions, enabling autonomous execution without retraining or brittle rules.

U

p

d

a

t

i

n

g

m

e

m

o

r

y

.

.

.

Continuous Learning

Workers learn from human decisions, enabling autonomous execution without retraining or brittle rules.

U

p

d

a

t

i

n

g

m

e

m

o

r

y

.

.

.

Skill Studio

Define work in natural language and actions. Skills run with permissions and policies, making prompts automation.

Skill Studio

Define work in natural language and actions. Skills run with permissions and policies, making prompts automation.

Skill Studio

Define work in natural language and actions. Skills run with permissions and policies, making prompts automation.

Advanced Reasoning+ Agentic RAG

AI Workers reason over live systems, policies, and enterprise knowledge to ground decisions in real context.

S

e

a

r

c

h

i

n

g

f

o

r

a

n

s

w

e

r

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.

App access policy

Confluence · Acme inc.

Permissions by role

Notion · Acme inc.

Employees

Hibob · Acme inc.

Departments tech stacks

PDF

Advanced Reasoning+ Agentic RAG

AI Workers reason over live systems, policies, and enterprise knowledge to ground decisions in real context.

S

e

a

r

c

h

i

n

g

f

o

r

a

n

s

w

e

r

.

.

.

App access policy

Confluence · Acme inc.

Permissions by role

Notion · Acme inc.

Employees

Hibob · Acme inc.

Departments tech stacks

PDF

Advanced Reasoning+ Agentic RAG

AI Workers reason over live systems, policies, and enterprise knowledge to ground decisions in real context.

S

e

a

r

c

h

i

n

g

f

o

r

a

n

s

w

e

r

.

.

.

App access policy

Confluence · Acme inc.

Permissions by role

Notion · Acme inc.

Employees

Hibob · Acme inc.

Departments tech stacks

PDF

Human-in-the-loop

Built-in approvals and escalations enable safe autonomy and controlled deferral.

Add users to group

User

john@acme.inc

Group

Figma Users

Discard

Approve

Human-in-the-loop

Built-in approvals and escalations enable safe autonomy and controlled deferral.

Add users to group

User

john@acme.inc

Group

Figma Users

Discard

Approve

Human-in-the-loop

Built-in approvals and escalations enable safe autonomy and controlled deferral.

Add users to group

User

john@acme.inc

Group

Figma Users

Discard

Approve

Governance, Security & Observability

Real-time policy enforcement, identity-aware execution, audit trails, and supervisor guardrails are enforced by default.

Guido Scorza

Software engineer

Governance, Security & Observability

Real-time policy enforcement, identity-aware execution, audit trails, and supervisor guardrails are enforced by default.

Guido Scorza

Software engineer

Governance, Security & Observability

Real-time policy enforcement, identity-aware execution, audit trails, and supervisor guardrails are enforced by default.

Guido Scorza

Software engineer

Onboard Henry.

Start with one ticket type now.

Connect your stack in weeks.

Request a Demo

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©2025 ai.work inc.

Terms of Use

Privacy Policy

01

About us

Blog

Careers

02

Request a Demo

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Dec 5, 2025

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©2025 ai.work inc.

Terms of Use

Privacy Policy

01

About us

Blog

Careers

02

Request a Demo