Skills
Skills that start from email
Handle common requests that arrive through Gmail—without manual triage.
Actions
Gmail actions AI Workers can run

Search Threads / Messages

Read Message (headers/body/attachments)

Send Reply / New Message (with templates)

Create Draft for HITL review

Forward Message (to queue or approver)

Add / Remove Labels; mark read/unread, star

Save Attachments to Drive/SharePoint (link to ticket)

Watch Mailbox / Webhook to auto-ingest

Add Thread Note back to ITSM ticket

Schedule Send
Prebuilt email actions to ingest, reply, route approvals, and update the record.
Show all
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Email intake + policy-aware execution + audit back to your system of record.
Try it with AI Workers
Works across AI Workers
Use Gmail with current and future Workers:
Henry
Launched
IT Service
App Access, Password & MFA, Device Ops, On/Offboarding
Alice
Coming soon
HR Ops
Case intake & triage, policy Q&A, onboarding comms
John
Coming soon
Procurement
Vendor intake, renewals, approvals





















