Less swivel.

Less swivel.

More done in Microsoft 365.

More done in Microsoft 365.

AI Workers connect to Microsoft 365, pull requests into one intelligent inbox, execute account, license, and mailbox actions across your tenant, and cut time-to-resolution by minutes, not days.

AI Workers connect to Microsoft 365, pull requests into one intelligent inbox, execute account, license, and mailbox actions across your tenant, and cut time-to-resolution by minutes, not days.

Figma dev seat required

Guido Scorza · @it-support

Generate a skill

Skills

Skills for tenant operations

Common identity-adjacent and productivity-suite workflows AI Workers can run.

1

2

3

4

5

6

7

8

/ 8

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Actions

Microsoft 365 actions AI Workers can run

  • Calendar / Resources: Add calendar delegate; book resource

  • User profile: Get user, set attributes (title/department/manager)

  • Licensing: Assign / revoke Microsoft 365 SKU; check available seats

  • Groups & DLs: Create / update distribution list; add / remove member; manage Microsoft 365 group membership

  • Mailbox: Create alias; set / clear forwarding; set automatic reply; un/disable mailbox; convert shared mailbox

  • OneDrive/Share: Create folder; set sharing; generate link; attach evidence to ticket

  • Approvals & HITL: Request & record approval (Slack/Teams/ITSM)

Prebuilt Graph-powered actions for licensing, groups, mailboxes, and sharing—with evidence capture.

Show all

ai worker os

Powered by the ai.work platform

Policy-aware execution across tenant operations—observable, attributable, and audited.

Try it with AI Workers

Works across AI Workers

Use Microsoft 365 with current and future Workers:

Henry

Launched

IT Service

App Access, License Management, DL/Group Management, Onboarding & Offboarding, Mailbox ops

Alice

Coming soon

HR Ops

Org updates (title/manager), new-hire comms artifacts

John

Coming soon

Procurement

License right-sizing, renewal evidence

Tenant work moves faster when execution is built in.