Less chasing.

Less chasing.

More done with SuccessFactors.

More done with SuccessFactors.

AI Workers connect to SuccessFactors, pull org context into one intelligent inbox, execute onboarding/offboarding and employee-change actions across your stack, and cut time-to-resolution by minutes, not days.

AI Workers connect to SuccessFactors, pull org context into one intelligent inbox, execute onboarding/offboarding and employee-change actions across your stack, and cut time-to-resolution by minutes, not days.

Figma dev seat required

Guido Scorza · @it-support

Generate a skill

Skills

Skills powered by org and employment data

Use people context to drive routing, approvals, and governed execution.

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Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Actions

SuccessFactors actions AI Workers can run

  • Search Employees / Get Employee Profile

  • Get Manager / Org Hierarchy / Direct Reports

  • Get Employment Details (status, start/end dates, location)

  • Get / Update User Attributes (title, department, manager)

  • Create / Update Onboarding / Offboarding Tasks

  • Mark Task Complete / Assign Task Owner

  • Get Position / Job Information / Cost Center

  • Start / Check Workflow status (employee changes)

  • Fetch Document / Attachment references (where available)

  • Record Approval Outcome / Comment (for evidence)

Prebuilt HRIS context and workflow actions used for execution decisions and evidence.

Show all

ai worker os

Powered by the ai.work platform

Policy-aware execution driven by org context—fully observable and audited.

Try it with AI Workers

Works across AI Workers

Use SuccessFactors with current and future Workers:

Henry

Launched

IT Service

Onboarding & Offboarding, App Access based on role/department, approval routing to manager

Alice

Coming soon

HR Ops

Case intake & triage, employee changes, onboarding tasks, policy Q&A

John

Coming soon

Procurement

Entitlement signals for app/license requests

Use HR data as real context for real execution.