AI Workforce

Integrations

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Less digging.

Less digging.

More done in Outlook.

More done in Outlook.

AI Workers listen to Outlook (Exchange Online), pull requests into one intelligent inbox, execute across your stack, and cut time-to-resolution by minutes, not days.

AI Workers listen to Outlook (Exchange Online), pull requests into one intelligent inbox, execute across your stack, and cut time-to-resolution by minutes, not days.

Connect Outlook

Figma dev seat required

Guido Scorza · @it-support

Generate a skill

Skills

Skills that start from Outlook threads

Handle common email-based requests without manual routing.

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Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Skill

Distribution list management

Adds or removes people from existing email distribution lists like Google Groups and DLs.

Skill

App access management

Grants or removes user access to applications based on policy.

Skill

Ticket requestor enrichment

Adds relevant employee details to tickets to give better context and resolve issues faster.

Skill

Employee IT onboarding

Provisions all required IT access, accounts, and equipment for new employees.

Skill

Microsoft 365 license cleanup

Automatically reclaims Microsoft 365 licenses from inactive users.

Skill

Active directory password reset

Handle Active Directory password resets for locked out or forgotten passwords.

Skill

Temporary admin access

Safely grants and revokes temporary admin access.

Skill

Computer troubleshooting

Diagnoses and resolves common employee hardware and software issues using FleetDM.

Actions

Outlook actions AI Workers can run

Search Threads / Messages
Read Message (headers/body/attachments)
Send Reply / New Message
Create Draft for HITL review
Forward Message
Add / Remove Categories; mark read/unread, flag
Save Attachments to SharePoint / OneDrive
Set Automatic Reply
Set/Clear Forwarding
Create / Update Mailbox Rule (governed)
Schedule Send
Add Calendar Invite (ICS) to ticket updates

Prebuilt email actions for intake, responses, approvals, and ITSM updates.

Show all

ai worker os

Powered by the ai.work platform

Email intake + governed execution + audit trails back to the record.

Explore the platform

Try it with AI Workers

Works across AI Workers

Use Outlook with current and future Workers:

Henry

Launched

IT Service

App Access, Password & MFA, Device Ops, On/Offboarding comms and evidence

Alice

Coming soon

HR Ops

Case intake & triage, policy acknowledgments, onboarding comms

John

Coming soon

Procurement

Vendor intake, renewal notifications, approvals

Learn more

Turn inbox noise into executed work—with visibility and tracking intact.

Connect Outlook

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