Skills
Skills for Jira Service Management
Common request types AI Workers can execute and resolve with Jira/JSM in the loop.
Actions
Jira / JSM actions AI Workers can run
Add Attachment
Link Issues
Get / Update Request Form
Add Worklog
Add Comment (internal / public)
Transition Issue / Change Status
Update Issue / Request (fields, assignee, labels)
Create Issue / Customer Request (by Request Type)
Get Issue / Request Details
Search Issues / Requests
Prebuilt actions for request intake, updates, transitions, and evidence—so issues move forward automatically.
Show all
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Policy-aware reasoning, multi-agent orchestration, HITL controls, and full audit—built in.
Try it with AI Workers
Works across AI Workers
Use Jira with current and future Workers:
Henry
Launched
IT Service
App Access Management, Password & MFA, Device Ops, Onboarding & Offboarding
Alice
Coming soon
HR Ops
Case intake & triage, employee changes, onboarding tasks, policy Q&A
John
Coming soon
Procurement
Intake to PO, renewals, vendor requests, approvals
Keep Jira as the system of record. Let AI Workers execute the work across your stack.
